Maple AI Consultants

AI consulting case studies by Joel & Nanz Inc.

Canadian Made 🇨🇦 Canadian Kept 🇨🇦 Canadian Driven.

AI Consulting Case Studies for Real-World Operations

Practical AI implementations by Joel & Nanz Inc., delivered across support, operations, and automation workflows. Each project documented with real metrics.

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What We Do

AI Receptionists and Virtual Agents

We build intelligent AI receptionists that handle customer inquiries across phone, SMS, and web chat. These systems integrate with your existing CRM and business systems to provide 24/7 support while maintaining natural conversational experiences.

AI-Assisted Document Processing

Our document processing solutions use OCR and NLP to automatically extract, categorize, and reconcile data from invoices, claims forms, receipts, and business documents. We reduce manual data entry time by 80-90% while improving accuracy.

Custom AI Chatbots

We develop custom AI chatbots grounded in your existing systems and data. Whether it's customer service, internal knowledge management, or workflow automation, our chatbots learn from your business context and integrate seamlessly with your tools.

Featured Case Study

AI Customer Service and Claims Automation for Insurance Provider

Industry: Insurance | Engagement: AI chatbot, document processing, policy renewals

Implemented a multi-channel AI chatbot (web, SMS, Facebook Messenger) integrated with Salesforce CRM. Added automated document processing for claims intake, reducing manual data entry time from 30 minutes to 2 minutes per claim. Policy renewal workflows triggered personalized email sequences based on client history and risk profile.

Key Results:

  • 65% reduction in average handling time for routine inquiries
  • 45% increase in self-service resolution rate
  • 93% reduction in manual data entry time for claims processing
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